Big data is creating exciting new opportunities for artificial intelligence (AI). According to Arvind Krishna, Chairman and Chief CEO of IBM, 2.5 quintillion bytes of data are produced each day. To analyze, distribute, and make use of this data, many organizations are combining AI with hybrid cloud technology.
“The economic opportunity behind these technologies is enormous, given that business is only about 10 percent of the way to realizing A.I.’s full potential,” writes Krishna in Inc.com. “Fortunately, we are making steady progress, with the number of organizations poised to integrate A.I. into their business processes and workflows growing rapidly. A recent IBM study showed that more than a third of the companies surveyed were using some form of A.I. to save time and streamline operations.”
However, for artificial intelligence programs to work effectively, organizations need to successfully manage their data. According to Andrew P. Ayres, a Senior Specialist with HPE’s Enterprise Services practice in the United Kingdom, writing in CIO, you can achieve this by:
- making “data-centric AI” and “AI-centric data” part of your data management strategy, and metadata and “data fabric” the foundational elements of this strategy
- establishing policy requirements that include minimum AI data quality to prevent “bias, mislabeling, or irrelevance”
- determining the right “formats, tools, and metrics for AI-centric data” early on so you don’t have to develop new techniques as your AI evolves
- ensuring that the data, algorithms, and people within your AI supply chain are diverse in an effort to stay in line with your ethical values
- appointing or hiring the right experts internally and externally to oversee data management, who are capable of developing effective processes and deployments for your AI
How to Choose an AI Program That Works Best For Your Employees
As you develop your AI program, keep in mind that while AI can augment your organization in terms of speed and efficiency, it is not necessarily a substitute for human intelligence.
While AI is good at analyzing data and recognizing patterns, it still has a tendency to miss important context that humans easily spot. This can have potentially devastating consequences if, for example, an AI makes a critical error when analyzing medical documentation. As such, you need to consider how to make your AI work with your human employees in the most effective way possible.
According to experts from Boston Consulting Group, writing in Fortune, organizations can do this by following the following principles:
- Know your options in terms of how you can combine humans with AI: Depending on your organization’s unique needs, do you need your AI to act as an illuminator, recommender, decider, or automator? Knowing the difference can help you choose the best AI system for your organization, whether it’s an AI that can make predictions or one that can help you automate operations remotely.
- Create a decision tree: A decision tree constitutes the questions you will ask in a sequence to help you clearly understand your objectives (goals), context (resources in terms of data), and outcomes (results in terms of deploying AI vs employees). This will help you determine what type of AI system (illuminator, recommender, decider, or automator) you need.
- Continuously assess and revise your human-AI combinations: Your needs for an AI program may evolve overtime and, as such, so will its relationship to your employees. For this reason it’s important to return to the decision tree occasionally to determine if you need to revise your model.
Knowing how to manage your organization’s data and determining the right AI program are important steps. However, you also need to ensure that your employees are equipped to work with this increasingly complex technology.
Bringing Ethics to the Forefront at Your Organization
An online five-course program, AI Standards: Roadmap for Ethical and Responsible Digital Environments, provides instructions for a comprehensive approach to creating ethical and responsible digital ecosystems.
Contact an IEEE Content Specialist to learn more about how this program can help your organization create responsible artificial intelligence systems.
Interested in getting access for yourself? Visit the IEEE Learning Network (ILN) today!
Krishna, Arvind. (18 May 2022). Why Artificial Intelligence Creates an Unprecedented Era of Opportunity in the Near Future. Inc.
Candelon, Francois, Ding, Bowen, Gombeaud, Matthieu. (6 May 2022). Getting the balance right: 3 keys to perfecting the human-A.I. combination for your business. Fortune.
Ayres, Andrew P. (29 April 2022). Don’t Fear Artificial Intelligence; Embrace it Through Data Governance. CIO.
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